Dependable like 1959 · Smart like 2026
For plumbing companies that live on the phone
That 9 PM burst-pipe call
is a $900 job —
if someone answers.
Della answers your plumbing line 24/7 — gets the address, the symptom, and how bad the water is, then routes it to your approved on-call flow with the details. Keep your number. Keep your nights.
Call Della now — (717) 722-5004She picks up in under a second. No signup, no sales rep — this number rings the actual product.
Rather not call? Start the free 14-day pilot by email.
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Step 1 of 2 · no card · we reply within one business day
☞ free 14-day pilot☞ keep your existing number☞ monitored — never unattended
“Our AC is blowing warm air — can someone come tomorrow?”
✓Job captured · details logged
“Water is coming through the ceiling!”
✓Emergency → on-call tech woken
“Furnace died overnight, how fast can you come?”
✓Urgent · address + symptom captured
Simulated preview — illustrative examples, not real calls or customers
The demo is a phone call
Don’t read about her.
Call her.
Della answers in under a second, doesn’t lose the thread, and never puts anyone on hold. No signup, no sales rep on the line — the number below rings the actual product. Interview her like a hire, because that’s what she is.
A live demo environment, not a recording. Calls are recorded; callers are notified.
Della · live demo line
She picks up in under a second
Try her on any of these
“My water heater is flooding the garage.”
“The furnace died and it’s freezing in here.”
“AC quit in the middle of a heat wave.”
“Can someone come out this week?”
Interrupt her. Change your mind. Mumble.
She’ll capture the problem, the address, and the urgency — then follow the escalation rules of the demo business.
Built for your calls
She answers plumbing calls like she’s worked your front desk for years.
Emergency triage, job capture, escalation by your rules — configured with you for how plumbing customers actually call.
After-hours emergency
Water heater flooding a garage at 9 PM. Della confirms the shut-off valve is closed, captures the address and how bad it is, and wakes your on-call tech — by rules you approved.
“The caller hears a plan, not a voicemail.”
On-a-job overflow
You’re under a house with a wrench when the phone rings. Della captures the new job — symptom, urgency, address — and routes it to your approved on-call flow before you’re back in the truck.
“Never lose a job because you were on a job.”
How it works
From application to answered calls — in three steps.
No self-serve setup wizard — deliberately. We configure Della with you, watch every pilot call, and only then does she earn a place on your line.
Apply & scope the call flow
Tell us about your line: after-hours, overflow, or both. Together we map what callers ask for, what counts as an emergency, and who gets woken up when one hits.
We configure Della with you
On a screen-share we set the greeting, the intake questions, and the escalation rules. You hear test calls first — nothing goes live until you’ve approved every word.
Run the 14-day monitored pilot
Forward your line after hours — or start on a fresh test number. Every call is recorded and transcribed; we review them with you and tune Della as the pilot runs.
The math you’ve been avoiding
What do missed calls actually cost you?
Walking out the door
$151,200
per year · ≈ $12,600/month
Stop guessing. The 14-day pilot measures this on your own real calls — no card until you’ve seen the numbers.
Stop the leakEstimate based on your own numbers. At the end of the pilot you get a Call-Coverage Report on your real calls: how many came in and when, how many were potential jobs, how many were urgent, what Della handled, and where she needed tuning.
The honest comparison
You have three options. Two of them hurt.
| Human answering service | DIY AI builders | Della | |
|---|---|---|---|
| Monthly cost | $300–600+, surprise overages | Not free: platform + LLM + voice + phone bills run $150–400/mo — before your weeks of work | Free 14-day pilot; $199/mo after — agreed before anything goes live |
| Speed & voice | Depends who picks up — and how long you hold | Stock TTS, awkward two-second pauses | Answers in under a second — call the demo line and judge the voice yourself |
| Nights & weekends | Extra fees, reduced staff | Only if you build it | Included. That’s the point. |
| Setup | Sales call → onboarding call → weeks | Prompts, webhooks, JSON | We configure it with you on a screen-share — days, not weeks |
| Knows your business | Reads a script off a screen | Only what you type in | Runs the call flow you approved — greeting, questions, escalation rules |
| Emergencies | Takes a message | Hope the prompt covers it | Your rules → instant human transfer |
| Proof it works | An invoice | — | Recording + transcript of every pilot call |
Already paying for an answering service? Run the free pilot in parallel for two weeks and compare the transcripts side by side.
Pricing
Less than a day of missed calls.
No self-serve subscription — deliberately. Every account starts with a free, monitored pilot on your real calls. You pay only after Della has proven herself, at a price agreed before anything goes live.
Pilot
Prove it on your own calls.
- ✓14-day monitored pilot
- ✓One after-hours or overflow call flow
- ✓Call flow configured with our team
- ✓Test calls before any real traffic
- ✓Recording & transcript of every call
- ✓Call-coverage report on your real calls
- ✓Final review — keep it or walk away
Founding Coverage
Della earns her seat first.
- ✓One company, one primary location
- ✓One approved call flow
- ✓Captures name, phone, address, problem, urgency
- ✓Approved hand-off to your on-call number
- ✓Recordings, transcripts & ongoing tuning
- ✓Usage limits agreed from your pilot results
White Glove
For operations, not just a line.
- ✓Multiple locations, lines, or call flows
- ✓Workflow & failure-mode workshop
- ✓Advanced routing rules
- ✓Integration feasibility review
- ✓Integration work scoped separately
- ✓Staged rollout, direct implementation contact
The pilot is free and monitored — you decide on real calls, not a promise. Nothing takes a live call until you’ve approved the flow.
Applying takes one email and no card. We reply within one business day, and the first call is 15 minutes. Want to judge her before any of that? Call (717) 722-5004.
FAQ
Fair questions.
Straight answers.
Still unsure? Don’t take our word for anything — call (717) 722-5004 and interrogate the receptionist yourself.
Call the demo line and judge for yourself — that’s why the number is on this page. The agent discloses that calls are recorded, speaks naturally, and handles interruptions. Most callers just want their problem heard and help on the way; that’s what she does.
You set escalation rules during setup: phrases and situations that transfer instantly to a real person — your cell, an on-call line, anyone. The AI never “handles” an emergency itself. If it’s not sure, it escalates. A human is always reachable.
First a scoping call: we map your call flow, emergencies, and on-call rules. Then we configure Della with you on a screen-share and run test calls until you approve every word. Only then does she take real after-hours or overflow calls — each one recorded and transcribed, reviewed with you as the pilot runs. At the end you get a Call-Coverage Report on your real calls — how many came in, how many were potential jobs, how many were urgent, what Della handled and where she needed tuning — and you decide from there.
No. Keep your number and forward calls to Della when the line is busy, unanswered, or after hours — we give you carrier-specific instructions, it takes a few minutes. Prefer caution? Start the pilot on a fresh test number first.
Founding Coverage is $199/month for one company, one location, and one approved call flow. The usage limit is set from your pilot’s real volume — agreed before you pay anything. Multiple locations or custom workflows are scoped individually as White Glove.
Not yet out of the box — and we won’t pretend otherwise. During the pilot she captures the job and hands it to your on-call flow. Calendar and CRM integrations are scoped individually as part of White Glove, starting with a feasibility review of your setup.
The pilot is free — no card, no contract. After it, Founding Coverage is month-to-month; cancel any time by telling us, no cancellation fees. Applying for the pilot doesn’t start service or collect payment details.
Tonight, your phone
answers itself.
We run a small number of monitored pilots at a time — every call flow is configured with you on a screen-share before it takes a single real call.
1 · You apply — 10 seconds, just an email2 · We reply within one business day3 · A 15-minute call to scope it
By submitting, you agree that we may contact you about this request. See our Privacy Notice.
No card required · applying doesn’t start service
Or skip all of that and talk to the product right now: (717) 722-5004
Dependable like 1959 · Smart like 2026